Question 1

What does the subscription service include?

Accepted Answer

The subscription provides access to professional presentation design services. This can include custom slide design, template creation, data visualisation, infographics, and regular revisions based on feedback.

Question 2

What types of presentations can you design?

Accepted Answer

We specialise in a wide range of presentations, including but not limited to:
Business proposals
Investor pitch decks
Marketing and sales presentations
Corporate training materials
Conference or event keynotes
Product launches and demonstrations
Educational or academic presentations
Influencer toolkit

Question 3

How does the process work?

Accepted Answer

Once you subscribe, you'll be assigned a dedicated account manager. You can submit your design requests through our portal or by email. We will confirm the scope and timeline, then begin working on your presentation. You’ll receive drafts for feedback and can request revisions until you're satisfied.

Question 4

How long does it take to get my presentation designed?

Accepted Answer

The turnaround time depends on the complexity of your request and your subscription plan. For basic design requests, we aim for a 2-3 business day delivery, while more complex presentations may take 5-7 business days. Expedited delivery options are available with some plans.

Question 5

Can I request revisions to my presentations?

Accepted Answer

Yes! Our subscription includes unlimited revisions within the scope of your plan. Once you receive your draft, you can provide feedback, and our design team will make the necessary changes to meet your expectations.

Question 6

Do I own the presentations once they are completed?

Accepted Answer

Absolutely. Once the design is finalised and delivered, you have full ownership of the files. You can use them for any purpose without restrictions.

Question 7

What file formats do you deliver?

Accepted Answer

We typically deliver presentations in PowerPoint (PPTX) or Google Slides format. If requested, we can also provide PDFs, Keynote files, or JPEG/PNG versions of individual slides.

Question 8

Can I upgrade or downgrade my subscription?

Accepted Answer

Yes, you can upgrade or downgrade your subscription at any time. Changes will take effect at the start of the next billing cycle. If you need more designs in a given month, we offer flexible add-ons or one-off design packages.

Question 9

Is there a contract or can I cancel anytime

Accepted Answer

Our subscriptions are month-to-month, so there’s no long-term contract. You can cancel at any time, and your subscription will remain active until the end of the current billing cycle.

Question 10

Can I request a rush order for urgent presentations?

Accepted Answer

Yes, we offer rush services for urgent presentations. These requests are subject to availability and may incur additional fees. Please contact your account manager if you need a presentation sooner than the standard delivery time.

Question 11

What if I’m not satisfied with the final design?

Accepted Answer

We aim to ensure complete satisfaction with every presentation we create. If you're not happy with the final result, you can request revisions until it aligns with your vision. Our goal is to make sure you get a presentation you're proud of.

Question 12

Do you offer custom templates for ongoing use?

Accepted Answer

Yes! We can design custom templates tailored to your brand that you can reuse for future presentations. This option is perfect for companies that regularly create presentations and need a consistent, branded look.

FAQ

Frequently asked questions